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Syllo Innovations Ltd

Delivery Policy

Built different. Built here.

Effective date: 01 November 2025 • Last updated: 04 September 2026


Syllo Innovations Ltd delivers technology services, not physical goods — so "delivery" here means how and when your work gets done.

01 HOW WE DELIVER

Our delivery process

Every engagement follows a structured delivery process: Initiation (scope and objectives are confirmed with you), Planning (a project plan and timeline are agreed), Execution (implementation and configuration work is carried out, delivered remotely through scheduled sessions and direct access to your configured systems, e.g. your Odoo instance), Monitoring (progress is tracked against the agreed plan and adjusted as needed), and Closing (final review, training, handover, and sign-off). This structure applies to every project regardless of size, and is scaled to fit the scope agreed with you.

02 TIMELINES

How long projects take

Delivery timelines are agreed per project during scoping and confirmed in writing before work begins. Typical implementation engagements run 6 – 8 weeks, depending on scope.

03 MILESTONE CONFIRMATION

Staying updated on progress

At the start of each engagement, Syllo and the client agree on a communication flow appropriate to the project's size and duration (typically a weekly or biweekly progress update). Milestone completions are reported as part of this regular update, along with what is to be reviewed and/or tested on the client's end.

04 DELAYS

If something runs behind

If either party anticipates or experiences a delay, they must notify the other immediately by email. Upon notification, both parties will agree on a revised timeline if necessary, in writing, before work continues.